Terms & Conditions

Company Bookings & Payment Terms

 

We can accept card payments for company bookings, as well as payment by bank transfer. Please ask for details regarding this at the time of booking.

Alternatively, we can issue an invoice for company bookings – we will require a purchase order number or reference at the time of the booking. Invoices will be issued on completion of the training. If the training takes place over a period of time then we will issue an invoice on the last day of each month.

Our standard payment terms for company bookings is 30 days. This means that payment will be required within 30 days of the invoice date.   If payment is not made on time then we reserve the right to charge a late payment fee and interest at the statutory rate.

 

Cancellations

 

If a delegate cannot attend a tutor-led course then a substitute delegate may attend the same course at no additional cost.

Bookings may be cancelled more than 10 days before the course date without incurring any cancellation fee.

Bookings cancelled between 3 and 10 days before the course date will be subject to a cancellation fee of 50% of the cost.

Bookings cancelled within 2 days of the course date will be subject to a cancellation fee of 100% of the cost.

Non-attendance or cancellation on the day of a course will be subject to a cancellation fee of 100% of the cost.

EC-PC reserves the right to cancel or reschedule any course or training session at any time. In the unlikely event of cancellation EC-PC will offer a 20% discount off any rescheduled course or training session. EC-PC will not be liable for any costs incurred due to cancellation.

 

Use of Website/Our Services

 

General

Your access to and use of this website is subject exclusively to these terms and conditions. You will not use the website for any purpose that is unlawful or prohibited by these terms and conditions. By using the website you fully accept the terms, conditions and disclaimers contained in this notice and in the undernoted Privacy Policy which forms part of these terms and conditions, and if you do not accept these terms and conditions you must immediately cease using the website.

This website is owned, managed and developed by EC-PC (Scotland) Limited, registered in Scotland Number SC258788 (herein referred to as “EC-PC”, “we” and/or “us”).

The registered office of EC-PC (Scotland) Ltd is 39 Dee Street, Aberdeen, AB11 6DY, Scotland, United Kingdom.

Changes to and availability of the website

We reserve the right to:-

(a) change or remove (temporarily or permanently) the website or any part of it without notice, and you confirm that we shall not be liable to you for any such change or removal;

(b) change these terms and conditions at any time, and your continued use of the website following any such change shall be deemed to be your acceptance of such change;

You acknowledge that it is technically impossible to provide the website free of faults and that we do not undertake to do so. Faults may lead to the temporary unavailability of the website. The operation of the website may be adversely affected by matters and conditions outwith our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks. We and/or our suppliers may make improvements and/or changes in the functionality of the website at any time and this may give rise to temporary unavailability of the website.

Intellectual Property, Copyright and use of software

All copyright, trademarks and all other intellectual property rights in this website and its content (including, without limitation, the design, text, graphics and all software and source codes connected with this website) or owned by or licensed to EC-PC or otherwise is used by us as permitted by law.
In accessing the website you agree that you will access the contents solely for its intended usage and purpose. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder for purposes other than those designated on each page of this website.

Your use of any software that is made available to download from this website is governed by the terms of the End User Licence Agreement, if any, which accompanies or is included with such software. You may not install, copy or use any such software that is accompanied by or includes a licence agreement unless you first agree to the terms of such licence agreement.

Disclaimers and Limitation of Liability

This website is provided on an “as is” and “as available” basis without any representation or endorsement being made and without warranty of any kind, whether expressed or implied, including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, capability, security and accuracy.

To the extent permitted by law EC-PC will not be liable for any indirect or consequential loss or damage whatsoever (including, without limitation, loss of business, opportunity, data and/or profits) arising out of or in connection with the use of this website.

EC-PC makes no warranty that the functionality of this website will be uninterrupted or error free, defects will be corrected or that this website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Users who subscribe to the website will be able to download practice files. EC-PC will not be liable for any viruses or anything else which may be harmful or destructive.

Nothing in these terms and conditions shall be construed so as to exclude or limit the liability of EC-PC for death or personal injury as a result of the negligence of EC-PC or that of its employees or agents.

Indemnity

You agree to indemnify and hold us and our employees and agents harmless from and against all liabilities, damages, losses, costs, legal fees and other expenses in relation to any claim or action brought against us arising out of any breach by you of these terms and conditions or other liabilities arising out of your use of this website.

Security

You are responsible for the security and proper use of all user names and passwords which may from time to time be used or provided in connection with this website and you must take all necessary steps to ensure that the same are kept confidential, secure, used properly and not disclosed to unauthorised people.

You must immediately inform us if there is any reason to believe that a user name or password has or is likely to become known to someone not authorised to use it or is being or is likely to be used in an unauthorised way.

If you forget or lose a password or user name you must contact us and satisfy such security checks as we deem appropriate.

We reserve the right to suspend user name and password access to this website if at any time we consider that there is or there is likely to be a breach of security.

We reserve the right (in our sole discretion) to require you to immediately change any or all passwords used by you in connection with this website.

You must inform us of any changes to the information you supply when registering for this website.

Users will be able to ask support questions to online tutors. EC-PC will not be liable for any loss caused by users relying or acting on or in accordance with answers supplied or advice given by our tutors.

Additionally, EC-PC will not be liable for any loss caused by users relying or acting on or in accordance with any of the content displayed within the website.

Users who subscribe to the website will be able to make online payment securely using PayPal. EC-PC guarantees the security of any such payment method and details submitted in connection therewith.

Although this site doesn’t use cookies, certain user detail (such as basic information like the IP address the user registers and logs-in from) is recorded. These details are recorded when users register and again when they log-in, for primarily security, but also statistical purposes.

Severance

If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason whatsoever by any court of competent jurisdiction then such terms or conditions shall be severed from these terms and conditions and the remaining terms and conditions shall survive and remain in full force and effect.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the Law of Scotland and you hereby submit to the exclusive jurisdiction of the Scottish Courts.

 

 

Privacy Policy

 

General

We are committed to protecting your privacy and use appropriate security measures to protect your personal information from being accessed by unauthorised third parties. We accordingly outline our privacy policy below so that you are aware of the information which we collect, and understand how we collect it. Our privacy policy is regularly reviewed and we may amend it from time to time. We will notify you of any changes to the privacy policy by updating this web page. The privacy policy was last updated on 4 August 2017.

Data Controller

Any personal information provided under this website is controlled by EC-PC (Scotland) Limited, 39 Dee Street, Aberdeen, AB11 6DY, Scotland, United Kingdom.

Information Collected

We do not collect any information about individuals (in this privacy policy referred to as “personal information”) except where it is specifically and knowingly provided.

Personal information may also be used to help us provide other services on this website in the future. Users who subscribe to the website will automatically receive regular e-mail updates relating to new lesson topics and features of interest. Within each e-mail update users will be given the option to opt out of receiving future updates.

We may share personal information with third parties for the purposes of performing functions on our behalf. Examples of such functions including carrying out surveys, sending postal mail and e-mail, removing repetitious information from customer lists, analysing data, providing marketing assistance and providing customer service. If any such third party contractors receive personal information it will be adequate for them to perform their functions, but they will not be authorised to use it for any other purpose.

Please note that we do not sell personal information to any other party.

Cookies

A cookie is a small piece of information sent by a web server to a web browser which enables the server to track information about users and collect information from the browser. For information about cookies see www.aboutcookies.org.

Although this site doesn’t use cookies, certain user detail (such as basic information like the IP address the user registers and logs-in from) is recorded. These details are recorded when users register and again when they log-in, for primarily security, but also statistical purposes.

You may request a copy of the personal information that we store about you by contacting us and you can ask us to update or remove your personal information by e-mailing us at info@ec-pc.com or writing to us at the address above. If you wish a copy of the personal information which we hold about you please write to us at the above address enclosing a cheque for £10.00 payable to EC-PC (Scotland) Limited to cover our administration costs.

Queries

If you have any questions about our privacy policy, please e-mail us at info@ec-pc.com or contact us at the address shown above. Please note we welcome any questions and/or comments about privacy.