EC-OFFICE-IT Microsoft Outlook Level-2

Course online online course

Course Description

This introductory course is for you if you have some experience using Microsoft Outlook but need to gain confidence with the basics and improve your skills.

Learn by watching short videos  –  download practice files  –  get tutor support!

The course is currently being developed and will be available soon – please contact us for more details.




This course will cover the following:

– Open and View E-mail
– Deal with Junk E-mail
– Use Tools to Create E-mail
– Work with Attachments
– Use Contact Groups
– Manage Your E-mail
– Use Quick Steps
– Use the Calendar
– Use Contacts
– Use Tasks

Click here to view course outline


Will I need any software installed on my PC?
Yes, you’ll need Microsoft Outlook installed.

I don’t have a PC at home, will I be able to access the course using a library PC?
Yes, but check with your library to make sure their PCs are installed with Microsoft Outlook.

How much time will I get to complete the course? 
You’ll be given up to 12 months online access to complete the course.

Will I need to complete an assessment to pass the course?
Yes, you’ll be required to complete an assessment to verify that you have reached the required level of competency.

Will I receive a course certificate?
Yes, once you have passed the course assessment you’ll receive the following e-certificate: EC-OFFICE-IT Microsoft Outlook Level 2.

What payment methods do you accept?
Card payment can be made using PayPal.  We can also accept payment by cheque or by bank transfer – please contact us for more details.

How do I make a company booking?
Please view our terms & conditions and then contact us to make your booking.


Funding Options

If you live in Scotland you could be eligible to get up £200 towards the cost of a training course with an SDS Individual Training Account (ITA) from Skills Development Scotland.

You can apply for ITA funding if you are aged 16 or over and:

– you are unemployed, or
– you are employed and have an income of £22,000 or less per annum, or
– you are self-employed and have an income of £22,000 or less per annum, or
– you are retired and your total pension income is £22,000 or less per annum, or
– you are not working and have no income

You will not be able to apply for ITA funding if you are in school, or are enrolled in a College or University course, or if you are involved in any other SDS funded programme including Modern Apprenticeships.

Need more info?
Please contact us for more details.