Entry to the building
Clients will only be permitted entry by appointment only.
Clients will only be able to enter the office suite at the time of their appointment.
Clients will not be allowed to wait in the reception area.
If 2 or more people require entry to the premises, they will be asked to enter 1 at a time.
Anyone entering/leaving the premises will be required to use sanitiser or wash their hands.
Anyone entering the premises will be required to keep a 2 metre distance from other clients and staff.
A 30 minute period will be set aside between appointments to carry out cleaning of all hard services including the following:
• keyboard, mouse and monitor
• desks and seating
• toilet and sink
• door handles and light switches
Where possible the training room will be ventilated during and/or between appointments.
Client appointment dates and times will be recorded, as well as client contact details.
Face coverings are not required in the training room provided that distancing can be adhered to. Clients and staff have the option to wear coverings if preferred.
Most training sessions will be delivered on a 1-to-1 basis (1 delegate and 1 tutor will be present in the training room). Some courses may be run with 2 delegates provided that distancing can be adhered to.
Cancellation of courses
Training appointments will be cancelled at short notice if any infections have been traced to our premises. Courses will also be cancelled if any of our staff experience any Covid-19 symptoms.
Cancellation by clients
Clients will be able to cancel booked appointments at short notice if they experience any Covid-19 symptoms. Cancellations must be made by 9.30am on the day of the course or training session.
These procedures will be updated as and when required in accordance with guidelines issued by the Scottish Government.